Frequently Asked Questions

Everything you need to know about your ZOJJA shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options via Klarna and Afterpay.

Do you ship internationally?

Yes, ZOJJA ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.

How should I care for my ZOJJA garments?

To maintain the quality of your pieces, we recommend following the specific care instructions on the inner garment tag, though most items prefer a cold wash and air drying.